UAE Government Call Centers are a big help for people living in the UAE. They offer lots of information and support. These services are very important and get a lot of use.
Many government services in the UAE are open 24/7. This means you can get help anytime you need it.
UAE Government Call Centers Overview
UAE government call centers are key for connecting people with e-government services. They help citizens, residents, and visitors. They offer many services to meet different needs.
Types of Services Available
Call centers in UAE provide many services. They answer general questions and help in emergencies. They also help with documents, payments, and visa information.
- Information on government programs
- Complaint registration and follow-up
- Emergency services coordination
- Utility bill payments
- Visa and immigration queries
Operating Hours and Availability
Call centers in UAE work during government hours. But, some are open longer to help more people:
| Day | Hours |
|---|---|
| Monday – Thursday | 7:30 AM – 3:30 PM |
| Friday | 7:30 AM – 12:00 PM |
| Saturday – Sunday | Closed (except for emergency services) |
Language Support Options
UAE call centers support many languages. This is because the UAE has over 200 nationalities. They offer support in many languages to help everyone:
- Arabic: Primary language for local citizens
- English: Widely used for expatriates and international communication
- Hindi/Urdu: Common among South Asian residents
- Filipino: Available in some centers for the Filipino community
This helps everyone use e-government services in the UAE better.
Key Government Contact Numbers and Information
In the United Arab Emirates, getting help from the government is easy. You can call them for many things. This is true in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al-Quwain, Fujairah, or Ras Al Khaimah.
Emergency and Priority Numbers
For urgent needs, call 999 in the UAE. It connects you to police, fire, and ambulance. In Abu Dhabi, call 800 3333 for non-emergencies. Dubai’s number is 901.
Federal Authority Contact Centers
There are special numbers for federal authorities. The Telecommunications and Digital Government Regulatory Authority (TDRA) is at 800 12. For Abu Dhabi’s accountability, call +97126392200. The Abu Dhabi Agriculture and Food Safety Authority is at 800555.
Emirate-Specific Helplines
Each emirate has its own helpline. Abu Dhabi’s is 800 555. Dubai’s is 800 4 DM. Sharjah’s is 80080000.
In Abu Dhabi, call 8002332 for utilities. The Abu Dhabi Housing Authority is at info@adha.ae. These numbers help you get the support you need in the UAE.
